Refund policy

Last updated: September 20, 2026

Fourteen days, no questions asked

If Growth Partner OS isn't for you, email licenses@growthpartnersos.com from the address you bought with, any time within 14 days of your purchase, and we'll refund it in full. You don't have to explain yourself, and you don't have to complete anything first. One email is enough.

How long it takes

We process refunds through Stripe to your original payment method. Stripe usually returns the money within 5–10 business days, and that timing is the bank's, not ours.

What happens to your copy

A refund ends your licence. Your licence key stops working, your download link closes, and you agree to delete the copies you have. We'd rather refund you than have you keep something you didn't want, but the software doesn't stay yours after you're paid back.

Before you decide

The software needs Node 22.5 or newer and two API keys you supply yourself — an Anthropic key and a PageSpeed Insights key, both with free tiers that cover normal use. If that's where you've got stuck, email us before you ask for a refund. Setup problems are usually a few minutes of back-and-forth, and we'd rather fix it than lose you. If we can't get it running, the refund stands regardless of how far past nothing you got.

After 14 days

We don't offer refunds after 14 days. You keep the software and every 1.x update.

Chargebacks

Please email us before disputing a charge. A refund takes one email and a few days; a dispute takes weeks and we both lose. If you don't recognise the charge on your statement, it will read GROWTH PARTNER OS — that's us.

Contact

Andres A. Santos, sole proprietor · California, USA · licenses@growthpartnersos.com